Terms of Service

Discount Code 'SHOPLOCAL5'

  • Valid on full-priced items over $100 and selected products.

  • Purchases made with this code are final and not eligible for returns, exchanges, or refunds.

Privacy

  • Your personal information is used only to process and complete your order.

  • We won't share your information with third parties, except for courier companies.

  • You may receive updates from us. Unsubscribe anytime by emailing us at info.cocowellington@gmail.com.

Shipping

  • Orders are processed Monday to Friday. Orders placed outside of these hours are processed the next working day.

  • Shipping address:
    Coco Wellington
    128 Willis Street, Te Aro, Wellington 6011, New Zealand

Luggage

  • Additional shipping charge of $30 for luggage (luggage can be stacked).

Currency

  • All prices are in NZD.

Payments

  • We accept Visa and Mastercard.

  • Gift vouchers cannot be used online.

  • We do not store payment details.

Cancellation

  • Orders cannot be cancelled once placed, so please choose carefully.

Stock Availability

  • We update stock levels regularly. If your item is out of stock, we will refund you and try to find a replacement.

Garment Imagery

  • We strive to provide accurate images and descriptions, but please note they may vary across different screens. Contact us for any questions.

Sales & Discount Codes

  • Our online store has different promotions from the in-store one.

Custom Made Orders

Online Afterpay

  • Afterpay is available online. For more information, visit Afterpay Terms.

Layby Terms (In-Store Only)

  • Minimum 30% deposit required.

  • Regular payments must be made within 4 weeks.

  • If full payment isn’t made, a 40% fee is deducted from the total.

  • Returns or exchanges are only allowed within 4 weeks unless agreed otherwise.

  • Sale or discounted items on layby are final and not eligible for returns or exchanges.