Shipping

COVID19 UPDATES TO SHIPPING

Please note that due to Covid-19 there may be some slight delays in arrival times due to the increased pressure on courier services and changes to our workplace protocols and safe distancing to ensure the safety of you and our team.

 

 Collect from Coco Boutique - FREE

This option will still be available during NZ Level 3 and we will be following Government guidelines to ensure a contactless collection.

Select our 'Pick up from Coco Boutique' option at checkout to collect your order from our boutique.

Please email manager.cocowellington@gmail.com after completing your purchase for information and to arrange a time to collect for order between:

11a - 3p  Mon - Fri (Not including Public Holidays)

 

Courier Delivery

NZ delivery - $10 1-3 working day delivery (includes tracking and insurance)

NZ delivery - $15 Overnight delivery for a purchase before 12pm (includes tracking and insurance) please note: Orders made on Saturday or Sunday will be shipped on an overnight courier first thing Monday morning.

Australia delivery - $30 2-4 working days (includes tracking and insurance)

Rest of the world - $60 3-7 days (includes tracking and insurance)

 

  1. Orders placed with Coco Wellington will be processed within standard working hours. any orders received outside of these times will be processed on the next working day.
  2. Delivery times are an approximate guide only.
  3. A physical address where a delivery can be signed for between 9am and 5pm needs to be provided when placing an order. delivery cannot be made to a PO Box.
  4. Postage and handling charges include a tracking number and insurance. You will be emailed these details once you order has been dispatched.
  5. Please note that any local taxes and duties are the responsibility of the purchaser. Coco takes no responsibility for any delay in the processing of your purchase should local taxes or duties be applied.
  6. Coco Wellington does not hold responsibility for any delayed or missing parcels.

 

PUBLIC HOLIDAYS

Coco Wellington does not hold responsibility for delays in deliveries. Please contact info.cocowellington@gmail.com if you have any concerns about your parcel.

 

CHRISTMAS DELIVERY

All NZ orders must be placed by 12pm on the 14th of December to ensure your parcel is delivered on time before Christmas.

Overnight services may be affected during the festive season.

Coco Wellington does not hold responsibility for delays in deliveries. Please contact info.cocowellington@gmail.com you have any concerns about your parcel.

 

 

Please contact (04) 385 2626 or email info.cocowellington@gmail.com for any queries.