The Coco Club

The Coco Loyalty Club

Welcome to the Coco Experience.

As a cherished supporter of Coco, we are delighted to offer you an exclusive membership to the Coco Loyalty Club.
Enjoy personalized rewards, curated experiences, and early access to our latest collections — all designed with you in mind.

Member Benefits

Your loyalty deserves the finest.

  • 1 point for every $1 spent – online or in-store.

  • $50 Coco voucher for every 1500 points earned.

  • Special birthday surprise – because we love to celebrate you.

  • Exclusive invitations to private events and new collection previews.

  • Tailored offers and rewards, just for you.

  • Bonus points for engaging with us on social media and referring friends.

How to Join

It’s simple to become a member:

  1. Click the 'present' icon at the bottom right of our website.

  2. Sign up with your name, email, and password.

  3. If you’ve shopped with us before, use the same email to link your past purchases.

Once you’re registered, you’ll have access to your points, exclusive rewards, and special offers at your fingertips.

Earn Points with Every Purchase

Your loyalty earns you exclusive rewards, effortlessly:

  • $1 = 1 point

  • Create an account – 10 points

  • Complete your profile – 10 points

  • Like us on Facebook – 5 points

  • Follow us on Instagram – 5 points

  • Share Coco on Facebook – 10 points

  • Refer a friend – 50 points (when they make their first purchase)

  • Birthday surprise – 10 points

Redeem Your Rewards

Once you’ve earned 1500 points, unlock your $50 Coco voucher and enjoy it in-store or online:

  • Online: Simply enter your voucher code at checkout.

  • In-store: Our team will assist you with applying your reward.

If you need help redeeming your rewards, we’re just a call or email away.

Frequently Asked Questions

Do my points expire?
Yes, points expire 12 months after earning. Vouchers must be redeemed within 30 days of being unlocked.

Can I earn points for gift voucher purchases?
Absolutely. You may keep the points for yourself or gift them to the recipient.

Can I opt out of newsletters but stay in the loyalty program?
Yes, you can unsubscribe from marketing emails and still earn points.

How do I cancel my membership?
If you wish to cancel, contact us directly. Please note that any remaining points will be forfeited upon cancellation.

Terms & Conditions

  • Points are not earned on sale or discounted items.

  • Loyalty vouchers are single-use and expire in 30 days.

  • Coco reserves the right to modify the program with two weeks' notice.

  • Points cannot be backdated prior to 1st September 2021.

  • Loyalty vouchers cannot be used in combination with other discounts.

Contact Us

If you have any questions, need help, or wish to report an issue, we’re here for you:

📞 +64 4 385 2626
📧 info.cocowellington@gmail.com